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Canva FAQ | Tracia Creative
Canva FAQ | Tracia Creative

Company FAQs

We understand that diving into the world of graphic design and website building can raise a lot of questions. And that's why we has compiled a list of frequently asked questions (FAQs) to help you understand our services better and resolve any queries you may have. Whether it's about our Canva templates, WordPress web design services, or how to start a project with us, we've got you covered. If you still have doubts or specific concerns after going through these FAQs, feel free to reach out. We're here to guide you through every step of your creative journey.

We provide a multitude of graphic design services including Canva templates, custom Canva designs, WordPress website design, and website maintenance. We also offer planner design, blank journals, printables and notebooks, and digital planners.

The process begins with a thorough consultation to understand your needs and preferences. Once we have a clear understanding of what you are looking for, we begin designing. We will then present our work to you for review and make the necessary revisions until you are completely satisfied.

The timeline can vary depending on the complexity of the project and your specific requirements. However, we always strive to deliver high-quality results within a reasonable time-frame.

Tracia lives and work out of beautiful Jamaica but Tracia Creative is a registered LLC in the USA! We also have an international supportive team.

You can get in touch with us via the contact form on our website, our email or through our social media channels. Our team is always ready to assist you.

If you have a question that isn't answered here, please don't hesitate to contact us. We're always happy to help and we'll respond to your inquiry as soon as possible.

Yes, you can request our full portfolio or take a look at the portfolio on our site. Please reach out if you have specific requests.

Frequently Asked Questions

If you have a question, we have an answer.

Yes, you need at least a free Canva account so that you can utilize the main editor functions. All of the templates I’ll create for you will be fully editable and reusable.

You’ll need your branding information and a Canva account.

When we talk about your templates make certain to tell me about your vision: explain your branding and any backstory about how and why the colors you would like were chosen, what type of content you intend to post and examples of posts or templates that you like.

All of the final files will be sent via email with a Google Drive file link as well as an editable link to your Canva file.

Our team can create a wide variety of custom designs tailored to your needs and preferences – from social media graphics, marketing materials, to personalized stationery items like planners, journals, and notebooks.

Every order includes 3 free revisions. Additional revisions are available for an additional fee.

Yes, we do! We can create mock-ups for physical and digital products for items we design or that you already have produced.

Absolutely. We design websites with user-friendly dashboard that allows you to manage your content with ease, even if you are new to WordPress. We also provide maintenance services, if you prefer us to take care of it.

Canva templates are ready-to-use designs which can be edited using Canva, a user-friendly graphic design platform. These templates are available for various requirements such as social media posts, presentations, business cards, and more.

No, our templates are designed to be fully editable with both Canva Free and Pro versions. However, the Pro version does offer additional features and assets.

Once the content is finished to your specifications and final payments are done, you own all content rights and can publish wherever you please.

We can! We offer a package with fully editable and reusable templates for your brand, a content calendar and up to a month of ready-made posts and content at a time. The templates are very easy to edit and you can easily add your content, but we understand that sometimes you just need more help.

Absolutely! Once the information is provided it takes about 10 business days to turn around, edit and deliver a full branding kit.

Yes, but we’ll be happy to create a color palette for your brand if you don’t have a color palette. We can even help you build your branding kit.

Please message us for a bulk offer. We're happy to customize work for your budget.



Looking for a retainer solution? Contact us.

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