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FAQ | Tracia Creative
FAQ | Tracia Creative

Company FAQs

If you have any questions about the our company or design process, please refer to the FAQ section below:

Tracia has been designing graphics for nearly a decade!

Tracia lives and work out of beautiful Jamaica but Tracia Creative is a registered LLC in the USA! We also have an international supportive team.

Absolutely! Please reach out with any special requests or scheduling needs at least two business days before and we can work something out.

Yes, you can request our full portfolio or take a look at the portfolio on our site. Please reach out if you have specific requests.

Frequently Asked Questions

If you have a question, we have an answer.

Yes, you need at least a free Canva account so that you can utilize the main editor functions. All of the templates I’ll create for you will be fully editable and reusable.

You’ll need your branding information and a Canva account.

When we talk about your templates make certain to tell me about your vision: explain your branding and any backstory about how and why the colors you would like were chosen, what type of content you intend to post and examples of posts or templates that you like.

All of the final files will be sent via email with a Google Drive file link as well as an editable link to your Canva file.

We design for all common social platforms, including Facebook, Instagram, TikTok, LinkedIn, Twitter, and Pinterest. We also create materials for custom websites outside of these platforms.

Every order includes 3 free revisions. Additional revisions are available for an additional fee.

Yes, we do! We can create mock-ups for physical and digital products for items we design or that you already have produced.

Once the content is finished to your specifications and final payments are done, you own all content rights and can publish wherever you please.

We can! We offer a package with fully editable and reusable templates for your brand, a content calendar and up to a month of ready-made posts and content at a time. The templates are very easy to edit and you can easily add your content, but we understand that sometimes you just need more help.

Absolutely! Once the information is provided it takes about 10 business days to turn around, edit and deliver a full branding kit.

Yes, but we’ll be happy to create a color palette for your brand if you don’t have a color palette. We can even help you build your branding kit.

Please message us for a bulk offer. We're happy to customize work for your budget.



Looking for a retainer solution? Contact us.

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